Video MP4 and Audio MP3
The portion where it shows your usage should reflect video and audio minutes. I uploaded an audio file and it counted as video minutes. Its okay they are treated the same as they are transcribe minutes however the argument could be argued against file size and less bandwidth usage for an audio file.
I would love a half usage for an audio file versus video.
Plan Name:
License Tier 3
AI credits:
327.48 / 5000
Hours of video upload per month (Usage / Allowed):
4 Hours 15 Secs / 15 Hours
Hours per upload limit:
3 Hours
Cards per page:
20 cards
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Comments1
Sebastian Mourra
Sep 3, 2024
Hey @ciprodriguez , thanks for the feedback. I understand where you’re coming from.
Unfortunately, our transcription costs are the same for audio or video. That’s because it’s not tied to bandwidth or file size; it’s all billed per minute of transcription.
We extract the audio from videos before we begin the transcription process, so the final transcription process is audio-based. Because of this, we structured our AI credit system to match.
You also bring up a good point with “video minutes” since we have both audio and video. We’ll consider this to word it more clearly, like “Transcription minutes” or something.